ISO/IEC TS 33054:2020
p
ISO/IEC TS 33054:2020
55145
No disponible en español

Estado : Publicado (En proceso de revisión)

es
Formato Idioma
std 1 194 PDF + ePub
std 2 194 Papel
  • CHF194
Convertir Franco suizo (CHF) a tu moneda

Resumen

This document defines a process reference model for the domain of service management.

The model specifies a process architecture for the domain and comprises a set of processes. Each process is described in terms of process purpose and outcomes.

The process reference model in this document is directed at assessment sponsors and competent assessors who wish to select a model, and associated documented process method, for assessment (for either capability determination or process improvement).

Preview 

Previsualice esta norma en nuestra Plataforma de navegación en línea (OBP)

Informaciones generales

  •  : Publicado
     : 2020-06
    : Cierre de la revisión [90.60]
  •  : 1
     : 73
  • ISO/IEC JTC 1/SC 7
    35.080 
  • RSS actualizaciones

Got a question?

Check out our FAQs

Customer care
+41 22 749 08 88

Opening hours:
Monday to Friday - 09:00-12:00, 14:00-17:00 (UTC+1)