Reference number
ISO/TS 24082:2021
Technical Specification
ISO/TS 24082:2021
Service excellence — Designing excellent service to achieve outstanding customer experiences
Edition 1
2021-06
Technical Specification
Read sample
ISO/TS 24082:2021
77762
Published (Edition 1, 2021)

ISO/TS 24082:2021

ISO/TS 24082:2021
77762
Language
Format
CHF 129
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Abstract

This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

General information

  •  : Published
     : 2021-06
    : Close of review [90.60]
  •  : 1
     : 26
  • ISO/TC 312
    03.080.01 
  • RSS updates

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