Draft
Technical Specification
ISO/DTS 19390
Service excellence — Implementation approach for ISO 23592
Reference number
ISO/DTS 19390
Edition 1
© ISO 2025
Draft Technical Specification
Under development
This draft is in the approval phase.

Abstract

This document provides guidance for organizations on how to implement a service excellence specified on ISO 23592. This document can be used together with ISO/TS 24082 and ISO/TS 23686.

General information

  • Status
     : Under development
    Stage
    : Proof sent to secretariat or FDIS ballot initiated: 8 weeks [50.20]
  • Edition
     : 1
    Number of pages
     : 17
  • Technical Committee :
    ISO/TC 312
    ICS :
    03.080.01 
  • RSS updates

Life cycle

Sustainable Development Goals

This standard contributes to the following Sustainable Development Goals

3
Good Health and Well-being
8
Decent Work and Economic Growth
9
Industry, Innovation and Infrastructure

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